Shivaark Exports

Terms & Conditions

Last updated: 18 October 2026

These Terms & Conditions (“Terms”) apply to your use of shivaark.in (the “Website”) and to all purchases made on it. The Website is owned and operated by Shivaark Exports, Narsipatnam, Andhra Pradesh – 531116, India (“we”, “us”, “our”). By using the Website or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old, or use the Website under the supervision of a parent or guardian, and be able to enter into a legally binding contract under Indian law.

Products

We sell turmeric powder and related turmeric products in retail and bulk quantities. We try to describe and photograph our products as accurately as possible. Turmeric is a natural agricultural product, so colour, aroma and texture may vary slightly between batches. Product images are for illustration and packaging may differ.

Information on this Website is for general information only and is not medical advice. Our products are not intended to diagnose, treat, cure or prevent any disease. Please consult a qualified doctor before using turmeric for any health purpose.

Prices and Payment

  • All prices are shown in Indian Rupees (INR). Applicable taxes and shipping charges are shown at checkout before you pay.
  • We may change prices at any time without notice. The price that applies is the price shown when you place your order.
  • Payments are processed securely by our third-party payment gateway partner. We accept the payment methods shown at checkout, such as UPI, debit and credit cards, net banking and wallets.
  • We do not store your card or banking details.

Orders

  • After you place an order you will receive an order confirmation by email. This confirms that we have received your order, not that it has been accepted.
  • We may refuse or cancel an order, for example if a product is out of stock, there is a pricing or listing error, or we suspect fraud. If we cancel an order you have paid for, we will refund the full amount to your original payment method.
  • Bulk and custom orders may be subject to separate quotations, minimum order quantities and payment terms agreed with you in writing.

Shipping and Delivery

Orders are shipped as described in our Shipping & Delivery Policy.

Cancellations, Returns and Refunds

Cancellations, returns and refunds are handled as described in our Cancellation & Refund Policy.

Use of the Website

  • Do not use the Website for any unlawful purpose or in a way that could damage, disable or impair it.
  • Do not try to gain unauthorised access to any part of the Website or its systems.
  • You are responsible for keeping your account login details confidential and for all activity under your account.

Intellectual Property

All content on this Website, including text, logos, images and design, belongs to Shivaark Exports or its licensors and may not be copied or used without our written permission.

Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from your use of the Website or our products. Our total liability for any order is limited to the amount you paid for that order.

Privacy

Your use of the Website is also governed by our Privacy Policy.

Governing Law

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts having jurisdiction over Narsipatnam, Andhra Pradesh.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page with the updated date.

Contact Us

Shivaark Exports
Narsipatnam, Andhra Pradesh – 531116, India
Email: shivaarkexports@gmail.com
Phone / WhatsApp: +91 99895 43737
Hours: 9am – 6pm